Refund policy
At Jahanpanah Studio (SHRI GOVERDHAN APPARELS), we strive to provide premium-quality products and a smooth shopping experience.
Exchange Policy
- We offer a 14-day exchange window from the date of delivery.
- Products eligible for exchange must be:
- Unworn and unused
- In original condition
- With all original tags and packaging intact
- Exchanges requested after 14 days of delivery will not be accepted.
Return Policy
- Customers may request an exchange only, subject to eligibility conditions mentioned above.
- We currently do not offer returns on orders once placed.
Exchange Shipping Charges
- In case the customer receives a wrong product, the company will bear all exchange shipping charges.
- For size-related exchanges or customer preference changes, the customer will be responsible for the applicable exchange shipping charges.
Refund Policy
- Refunds, if approved under exceptional circumstances, will be processed to the original mode of payment.
- Please allow 7–10 working days for the refund amount to reflect after approval and processing.
Important Notes
- Products failing quality checks during exchange pickup may not qualify for exchange.
- Slight delays in exchange processing may occur due to logistics, weather conditions, or unforeseen operational issues.
Custom-sized products are made to order and are not eligible for return or exchange. For any alterations, you can visit our studio.
Contact Us
Jahanpanah Studio (SHRI GOVERDHAN APPARELS)
Monday to Saturday
Hours: 10:00 AM to 07:00 PM IST
📞 Call Us: 8796480984
📧 Email: jahanpanahonline@gmail.com